I never thought I'd be scammed from someone that sells tooth brushes. Basically, the card they're using on my account is about to expire, and maybe then I'll find peace from this gods awful company. They can't help me there either and instead need to escalate the situation to a different department, which had no email or contact information, but "rest assured" would contact ME. Highly rated by customers for: Travel, Price, Case. User rating, 4.5 out of 5 stars with 220 reviews. Now I'm livid, and try contacting the online chat so I can have a record of the conversation. Philips Sonicare - Philips One by Sonicare Rechargeable Toothbrush - Snow. Finally, after an hour of this, someone said they canceled it for good and I wouldn't be charged.ģ months later, I was charged the brush head subscription price. No one could actually do anything to help me, but instead offered to transfer me some more to the other people who might be able to help me. Philips ONE by Sonicare Rechargeable Toothbrush, 2 Count - 1 unit. I was "transferred" to different departments, only to end up talking to the same person. Shop for Philips Toothbrushes in our Personal Care Department at Kroger. This was clearly a mistake so I called their customer service, which was a disaster. It said in order for the cancelation to go through I would need to return the brush head. After receiving the brush head replacement (in an unsealed envelope in the mail, no less), I went online to cancel.
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